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Terms of Use

These terms apply to your use of Shelby County Residents Directory. By using this private reference service, you agree to these terms. If you do not agree, do not use the service.

1. Nature of This Service

Shelby County Residents Directory is a privately operated reference to public rolls, indexes, and directory collections connected with Shelby County, Tennessee. It does not host government records and is not affiliated with a government office, court, library, or records custodian.


2. Permitted Use Rules

Use this service and material reached through it only for lawful purposes. You may not use it to:

  • Stalk, harass, intimidate, threaten, or harm another person
  • Locate a person protected by a restraining or protective order
  • Commit fraud, identity theft, or another unlawful act
  • Make FCRA-regulated decisions involving credit, employment, housing, or insurance
  • Scrape, systematically copy, or republish site content at scale
  • Interfere with site operations or security

3. No Consumer Reporting Agency

Shelby County Residents Directory is not a consumer reporting agency under the Fair Credit Reporting Act, 15 U.S.C. § 1681 et seq. Material on this service, including any result supplied by a linked search tool, is not a consumer report and may not be used to decide eligibility for credit, employment, housing, insurance, or another FCRA-regulated purpose.


4. External Services

Government portals, sponsored search tools, and other outside services have their own terms and privacy practices. We do not control their content, availability, prices, data handling, or search results.


5. No Warranties

This service is provided "as is" and "as available" without warranties of any kind. We do not promise that information is accurate, complete, current, or available, and we do not promise that a linked portal will function or return a correct result.


6. Liability Limits

To the fullest extent allowed by law, the operators of this service are not liable for direct, indirect, incidental, consequential, special, or other damages arising from its use or from reliance on a linked record or resource.


7. Indemnification

You agree to indemnify and hold harmless the site operators from claims, demands, and reasonable attorneys' fees arising from your misuse of the service or violation of these terms.


8. Intellectual Property

The original writing, design, logo, and layout of this service are protected by copyright. Links and brief attributed quotations are welcome. Republishing complete pages or systematically copying site material is not permitted.


9. Changes to Terms

We may revise these terms by posting an updated version here. Continued use after a revision means that you accept the current terms.


10. Restricting Access

We may suspend, block, or limit access for a person who breaches these terms or abuses the service. We may do so without notice and at our discretion.


11. Tennessee Law

These terms are governed by Tennessee law, without regard to conflict-of-law principles. Tennessee public-record access is governed by the Tennessee Public Records Act, T.C.A. §§ 10-7-501–10-7-521, especially § 10-7-503. That law generally provides access to Tennessee citizens unless another statute closes the record; it does not make Shelby County Residents Directory a records custodian or require it to obtain or create records.


12. Severability

If a provision of these terms is found unenforceable, the remaining provisions continue in effect.


13. Questions

Questions about these terms may be sent through the Contact page.